Privacy Policy

Privacy Policy

Updated: 6/21/2024

Protecting your private information is important to us.  This Privacy Policy governs data collection and usage of the products, services, software, platform, and website (collectively, “Services”) provided by The Working Alliance LLC and its affiliates (collectively, “The Working Alliance”). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.  

  1. Collection of Your Personal Information

The Working Alliance may collect personally identifiable information, such as your email address, name, physical address, telephone number, and IP address. If you purchase products or a subscription for our Services, we may collect and store your billing and credit card information.

The information that we collect and store often depends on the type of Service that you use. For example, when you register with The Working Alliance, we collect and maintain your account information such as login name, password, email address, and contact information. If you contact our customer service personnel, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you access our Office Hours, we collect and store your name, email address, and information about your matter or question for quality assurance purposes.

The Working Alliance may also collect anonymous demographic information which is not personally identifiable nor unique to you, such as your Postal Code, age, gender, preferences, interests, and favorites. 

The Working Alliance will not delete customer information other than upon customer request. However, The Working Alliance reserves the right to delete customer information for those with a free account status at any time.

Information about your computer hardware and software may be automatically collected by The Working Alliance. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. The Working Alliance also collects geolocation information based on visitors’ IP addresses. This information is used by The Working Alliance for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its Services, The Working Alliance may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, this information may be collected and used by them. The Working Alliance encourages you to review the privacy statements of entities or services you access through or from our Services so that you can understand how those entities collect, use, and share your information. The Working Alliance is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.

  1. Use of Your Personal Information

The Working Alliance collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. The Working Alliance may also use your personal information to inform you of other products or services available from The Working Alliance and its affiliates that may interest you. The Working Alliance may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Working Alliance does not sell, rent, or lease its customer lists to third parties. The Working Alliance may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services in which you have expressed interest. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party without your express consent.

In addition, The Working Alliance may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. The Working Alliance may also share information on your use of our Services, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable The Working Alliance to understand site usage, detect fraud and potential threats, and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party’s use of your personal information is governed by their privacy policy and not The Working Alliance privacy policy.

The Working Alliance uses tracking pixels and other technology to track the pages our customers visit within our websites. These data are used to understand our customers’ needs, how customers use our Services, improve our Services, and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. We use third parties such as Google Analytics for data collection and analytics to collect, process, and store your site usage and browser information on our behalf when you use our Services.

The Working Alliance may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant, or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property, or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of The Working Alliance’s business assets. In such an event, you may not have the right to opt out of any such transfer.

  1. Use of Cookies

Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with The Working Alliance, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully utilize the Services.

  1. How Users Can Access, Change, and Delete Their Information

You can access and change information previously submitted by logging into your The Working Alliance account, selecting “Account Settings” and editing the data fields there. 

You have (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.

You may submit a personal information or erasure request via email to info@theworkingalliance.com. The Working Alliance will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).

Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. 

  1. Security and Retention of Your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify The Working Alliance of any unauthorized use of your account.

The Working Alliance uses industry-standard security measures to secure your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as Secure Socket Layer (SSL) protocol. The Working Alliance regularly reviews its security measures to consider appropriate new technology and methods. 

Please be aware that, despite our efforts, no security measures are perfect or impenetrable. The Working Alliance retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

  1. Children Under Eighteen

Our Services are not intended for use by individuals under the age of majority or the ability to contract in the individual’s home jurisdiction, and in no event may any individual under the age of eighteen (18) use the Services, as such use is prohibited by our Terms of Service . We do not knowingly collect personally identifiable information from individuals under the age of eighteen (18). If you become aware that an individual under the age of eighteen (18)  has provided us with personal information, please contact us as set forth in this Privacy Policy.

  1. Changes to this Privacy Policy

The Working Alliance may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

  1. United States Use Only

The Website is hosted in the United States and is intended for use by U.S. Residents and businesses only.  The Services are not appropriate for nor intended for use outside of the United States.

  1. Contact Information

The Working Alliance welcomes your comments regarding this Privacy Policy. Please use the following information to contact us:

The Working Alliance LLC
950 Harrington Ave NE, Unit N310
Renton, WA 98056
info@theworkingalliance.com
206-659-5615